Common Garage Door Problems and Questions:
My garage door will not go up? (click to see response)
- Check to see if you can see any separation in your garage door spring(s). If yes you have a broken spring.
- The cable could be wrapped around the shaft.
My door only goes up 3 inches then stops? (click to see response)
- Check to see if the cables are fine on the sides of your door.
- Check to see if there is a separation in the spring above your door. If yes you have a broken spring.
- Isolate the problem by disconnecting the operator from the door to determine if it is a operator problem or the door.
The garage door will not stay down? (click to see response)
- Your photo eyes may be out of alignment. Hold in the wall button by the door from your garage to your house as the door goes down. If it goes down and stays down it is the photo eyes. When you keep pressing the button as the door goes down you are bypassing the photo eyes, that is why it is staying down now.
My remote is not working? (click to see response)
- Have you tried changing the battery? If so it may have lost the programming.
- It maybe in lock out mode, contact us and we can help you with this.
I want to add a garage door opener, what do I need to do? (click to see response)
How much does an opener cost? (click to see response)
- We have belt openers and chain openers a 7' high chain opener with 2 transmitters and a keyless entry is 349.00. A 7' high belt opener is 369.00 installed. Please call us to see what our monthly special is. This is the price we have right now on a ¾ horse power.
- View all of our openers with additional detail here.
Will your garage door opener open my eight, nine, or ten foot door height? (click to see response)
- Yes our rail system is a one continues rail system compared to some companies which use a two piece rail.
- A 7' rail will work up to a 7'6 opening. The same for an 8' or 10' rail, they will work up to 6" more than the rail.
- We use the Liftmaster Professional line of openers.
Can we have service done when we are not at home? (click to see response)
- As long as we can gain access to the garage yes you can. We are insured.
Do you work on Saturday or Sunday? (click to see response)
- YES! We now have a technician on call 24 hours a day, 7 days a week! Our normal business hours are Monday-Thursday 7:00-5:00, Friday 7:00-4:00. Please call 612-349-3667 to hear all of your options.
How much does a new door cost? (click to see response)
- There are several options on garage doors. The best place to start is to look at our selections on our website and then call us for an over the phone quote. We will also come to your house for a FREE estimate and measure up.
- Come look at our showroom. We have 12 different styles of doors for you to choose from.
How much does a spring job cost? (click to see response)
- For a double door with 2 springs: the price is 184.00 (Residential application up to 8' high).
- For a single door with 1 spring: the price is 149.00 (Residential application up to 8' high).
- Your spring is based on the weight of the door, for wood doors or overlay doors call us.
- We use 15,000 cycle springs which will last on average about 7-8 years. On a double door we will replace both springs asy they are on cycles. If one spring has broken the other is probably on its way out. You would not replace only one car shock at a time.
- We will also do a 30 point safety inspection on your door at the same time we change your springs. We will lube your rollers, hinges springs, and bearings to insure all is safe. Your garage door is the largest moving object on your house so you want it to operate correctly.
Do you take credit cards, check, or cash only? (click to see response)
- We accept Visa, MasterCard, Discover and American Express for payment.
- We accept cash and checks.
Will a new garage door increase the value of my home? (click to see response)
- Yes. Your garage door is up to 50% of your homes front elevation, a wood or steel door selection will increase both the value and curb appeal of your house.
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